
Customer Support
Find answers to common questions here. If you need further assistance, please send us an email.
FAQs
How to clean jewellery?
To clean your jewellery, use a mild soap and warm water. Gently scrub with a soft brush and rinse thoroughly. Dry with a soft cloth.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition with tags attached. Please refer to our Returns page for more details.
Do you offer warranties?
Yes, we offer a one-year warranty on all our jewellery. This covers manufacturing defects. Please contact our customer support for assistance.
How to measure ring size?
To measure your ring size, wrap a piece of string around the base of your finger and mark the point of overlap. Measure the length of the string and refer to our size chart.
Can I customize jewellery?
Yes, we offer customization options for select jewellery pieces. Contact our customer support for more information.